Frequently
Asked Questions

BE IN THE KNOW
Learn more about our services

Corona Virus Inquiries

Do you have a formal Corona Virus response document?

Yes, see the attached doc.

TEST SMART® Corona Virus Response

Are in-person and in-home sessions canceled due to COVID-19?
  • We will be moving all students who are currently scheduled for an in-person or in-home session class to our virtual classroom experience for the health and safety of students, employees, and our communities. All students will have the option of a virtual online experience. Our teachers are trained to teach in an online environment and we are confident you will have a great learning experience. If you still prefer to maintain in person tutoring session, please contact us and we'll arrange to push your class times to a later date, when In Person sessions are likely to resume.
  •  We will communicate any details about your particular session via email and by phone, so please be sure to check for any TEST SMART® emails with further information.
  • We will continue to monitor the situation and we will update you along the way, so expect to hear more from us.
  • If you would like to make any changes to your start dates or prep options, please give us a call at 305-361-2400.
I was preparing for the April ACT that was cancelled. What do I do now?

First make sure to get registered for the June and/or July ACT before the testing sites become full. We are extending access to our award winning PREPWORKS® software to all our students until the end of June. We can set up flexible schedules to maintain momentum and engagement towards the exam date. You can always contact TEST SMART® for a consultation at 305-361-2400.

I was preparing for the March and/or June SAT that was cancelled. What do I do now?

The next SAT exam will be in August and is currently scheduled to take place as it normally would. In the event schools are still not in session on campus, or it is deemed to be unsafe to hold the exam on site, the College Board will administer the August exam as an online test at home. They also plan to hold one exam each month from August until the end of 2020 to make up for the Spring test date cancellations.

In the meantime, it is a good idea for students to register for at least two of the upcoming test dates, and to make sure they are staying on top of their math skills. With school not being in full session, it may be a challenge to fully grasp all the math concepts necessary to do well on the SAT exam. Just know that Test Smart is ready and available to help in any way we can.

The Summer is always a great opportunity to study for the SAT exam while the distraction of schoolwork is not there to get in your way. Give us a call at 305-361-2400 and we can set up a tutoring program that will allow you to maximize your time during the Summer, in order to do well on the SAT test date you have chosen in the Fall.

What are my options if I want to minimize my contact with others?

We have the ability to deliver all of our tutoring sessions in an online environment, allowing you to study in the comfort of your home. Please learn more by visiting our Virtual Tutoring page

What if my school or company is hosting a workshop at my location?

If your school has arranged for a TEST SMART® program on campus, any changes to the delivery of the program will be made jointly between TEST SMART® and your school. Please continue to check your email for more information. Feel free to contact your school or TEST SMART® for further details.

What should I do if I'm nervous or anxious about the virus?

First, recognize it's normal to have these kinds of feelings. This is a serious situation. Here are practical steps you can take:

  • Focus on what is in your control. For whatever is stressing you out the most, determine one concrete thing you can do. Then do it.
  • Take a deep breath and exhale slowly to interrupt anxious thoughts and anchor yourself to the present.
  • Practice good anti-disease hygiene. Make a personal preparedness plan. Get sleep and exercise. Eat right.
  • Read this excellent article for children that can be found in the Washington Post: Link
What should I do to protect myself and others from spreading the virus?

Follow the guidelines laid out by the World Health Organization (WHO)and the Centers for Disease Control and Prevention(CDC):

  • Wash your hands frequently with soap and water for at least 20 seconds
  • Avoid close contact with people who are sick
  • Practice respiratory hygiene: cover your cough or sneeze with a tissue
  • If you have fever, cough, or difficulty breathing, seek medical care early
  • Stay informed and follow the advice given by your healthcare provider
  • Stay home when you are sick
  • Clean and disinfect frequently touched objects and surfaces

Common Inquiries

Office hours and teaching times?

We provide instruction seven days a week. Our office staff is available Monday-Friday, 9am-6pm EST. If you are calling after office hours, please leave a voicemail or send us an email, and we will return your message the next business day or sooner.

When can I expect to receive my schedule?

You will receive your schedule within 2-3 business days. If your program does not begin in the next 30 days, you will receive your schedule two weeks prior to your start date. Upon receiving your schedule, please review it carefully. If you have any questions or changes in your availability, please contact our office during business hours.

What if I miss a class or need to reschedule?

We work diligently to meet your scheduling requests and pair you with your instructor, so once you receive and approve your schedule, we ask that you do your very best to avoid any changes. If you must reschedule your private session, you must call or email our office with a minimum of 24-hour advanced notice. You may reschedule your session based on instructor availability. Classes cancelled with less than 24-hours advance notice of your session time will be billed accordingly to the session time and rate.

How do I login to my PREPWORKS® online PSAT, SAT, ACT, Algebra or Geometry programs?

Within 2-3 business days of registering with TEST SMART®, you will receive an enrollment email. If you do not receive the credentials, please contact support@prepworks.com.

Practice Tests:

If you take an online test via PREPWORKS® (available for PSAT, SAT, and ACT), you will receive your score immediately after you press submit. If you take a paper-based test, you will receive your Personalized Score Report within 3 business days or sooner. Please remember that while Practice Tests are a very important part of your preparation, a practice test is only a one-time snapshot of your current performance.

Should my child prepare for the SSAT or ISEE?

First, check with the desired schools to find out if both exams are accepted in their review of student admissions. Many schools require a specific exam.

While the SSAT and ISEE assess similar branches of knowledge, they differ markedly in the language of passages/questions and scoring guidelines. For example, the verbal section of the SSAT measures synonyms and analogies while the ISEE’s section measures synonyms and vocabulary-in-context. For this reason, students who are weak in vocabulary are better served by taking the ISEE because the exam gives them a higher probability of selecting the correct answer based on the meaning of the sentences provided. The SSAT, in contrast, does not offer this added context.

Two other important considerations are that the SSAT can be taken multiple times during the year and the ISEE is restricted to a maximum of 3 times (1 every 4 months). And the SSAT deducts one-quarter of a point for incorrect answers while the ISEE deducts no points.

Ultimately, if the student has the option of either exam, TEST SMART® recommends he/she take a SSAT and ISEE diagnostic test to determine which exam is better aligned to the student’s strengths.

Should my child prepare for the SAT® or ACT®?

Most colleges accept both the SAT® and ACT® in their admissions review of applicants. But while the goal of both tests is to measure college and career readiness, the path each exam takes to this goal is different.

The SAT’s math section, for example, tests a student's understanding of the material through a layered format: multiple math concepts are assessed in a single question requiring the student to perform multiple computational steps. The ACT math section is composed of single-concept questions with more simplistic language. However, the ACT includes pre-calculus, while the SAT measures up to Algebra II.

Also, the ACT includes a science section. The SAT replaces this section with an additional math section.

Ultimately, the decision is personal. Students may find the structure and language of one exam better suited to their strengths. TEST SMART® recommends students take an SAT and ACT diagnostic test to measure which exam he/she should prepare for.

How will the diagnostic test be referenced by my child’s instructor? What is personalized instruction?

The purpose of diagnostic tests is to offer an overview of the student's strengths and weaknesses, a snapshot of current score range, and potential for growth.  The entry diagnostic aids the instructor in curating a curriculum aligned to the student’s needs, and additional practice tests measure if amendments to the curriculum are required after classes have started. The definition of personalized instruction is to pinpoint the abstract and procedural understanding related to concepts assessed in the exam, and to use these to construct a step-pyramid that begins with a strong foundation of elementary concepts and slowly rises in student review and mastery of complex operations.

Is my child’s official exam score sufficient for school admissions?

Many schools publish data from their past admissions cycle. This data is available on their web sites.

It is always difficult to say a score guarantees admission because school admission officers employ a holistic view of an application; multiple factors, not just test scores, are carefully reviewed.

As policy, we abstain from giving admissions advice because each school operates slightly differently. It may be best to contact the school directly.